Permissions Error Microsoft Word Mac

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What are disk permissions and why do they need repairing?

Disk permissions on macOS are used to keep your files secure. They’re designed so that certain programs (or other users if you share your Mac) can’t just dip into a system file they have no business with and modify it. They’d need permission to do that.

Every file and folder on your Mac comes with an associated set of permissions. From the Apple Community:

“Many things you install in Mac OS X are installed from package files (whose filename extension is '.pkg'). Each time something is installed from a package file, a 'Bill of Materials' file (whose filename extension is '.bom') is stored in the package's receipt file, which is kept in /Library/Receipts/ in Mac OS X v10.5 and earlier. These files don't take up much disk space and you shouldn't put them in the Trash. Each of those '.bom' files contains a list of the files installed by that package, and the proper permissions for each file.”

Unfortunately, these permissions can easily become messed up unintentionally. It’s quite common for this to happen when installing and uninstalling apps on your system. And when it does, apps can find themselves with free reign to alter files and modify read-only files which can cause all kinds of permission errors and system issues such as lagging, freezing, or crashing.

If you notice anything out of the norm regarding system performance, the first thing you should do is troubleshoot those disk permissions.

Below we’ll show you two ways: the manual and the easy one. Choose the way that works best for you.

How to repair permissions on Mac: The manual way

If you’re running an older version of macOS, Disk Utility is the go-to tool for troubleshooting problems.

Why an older version?

Because as of macOS version 10.11 El Capitan, Disk Utility no longer comes with the option 'repair disk permissions'. Boooo!

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Apple even removed the command line:

But there’s a method to the madness. macOS now comes with a feature called System Integrity Performance (SIP) which is designed to automatically repair file permissions during software updates and system changes. SIP works by restricting the root account so that it can’t do things like modify protected locations and processes such as /System and /usr. This should prevent malware from gaining root permissions and infecting your system files.

Anyway, back to using Disk Utility to repair disk permissions. If you’re running a pre-El Capitan version of macOS, follow these steps:

1. Press Command + Space to open Spotlight, type in “Disk Utility”, and hit Enter.

2. Select Macintosh HD from the left sidebar menu.

3. Click on the First Aid tab.

4. Click on Verify Disk Permissions. By taking this step, Disk Utility will work through your hard drive to detect broken or misbehaving permissions and list them for repair. This might take a few minutes but you can check the Show details box to keep an eye on its progress.

5. Click on Repair Disk Permissions and wait while Disk Utility runs through the identified permissions to fix them.

If disk permission issues have played such havoc that your Mac won’t boot correctly, it’s possible to access Disk Utility in Recovery Mode. Do this by holding Command + R during bootup.

If you’re installing a newer (or older) version of macOS on top of your existing operating system, Mac will perform a disk permission repair as a part of the installation so that you start from a clean slate.

How to repair disk permissions on Mac: The easy way

For users of macOS versions El Capitan and newer, the removal of Repair Disk Permissions means you have no troubleshooting solution to turn to in if your Mac is ailing.

But worry not, CleanMyMac X is the hero you need.

CleanMyMac is like Disk Utility in that it does all of the heavy lifting for you to verify permissions and repair your Mac’s disk.

Even System Integrity Performance running quietly in the background doesn’t prevent certain issues from arising. If you’re suffering from any of the following problems, boot up CleanMyMac and have it take care of business:

  • Improper functioning of applications.
  • Inability to move or delete files.
  • Inability to access files.

If you Mac appears to be running fine, it’s still worth running repairs every so often to ensure it stays that way. Not all broken permissions affect performance but that doesn’t mean they shouldn’t be fixed.

Repairing Disk Permissions in a few clicks

First things first, you’ll need to download CleanMyMac X. You can do that here. It’s free so you won’t need your credit card. Once that’s done, follow these five steps:

1. Launch CleanMyMac.

2. Click on Maintenance from the left sidebar menu.

3. Check the box next to Repair Disk Permissions.

4. Click Run.

CleanMyMac will scan your system to verify disk permissions and automatically repair permissions that are found to be faulty. When the task is complete, you’ll be able to view a log of all the permissions that were repaired.

And that’s all there is to it. Your Mac should now be running as intended.

Disk permissions are critical to your system’s security and performance but only when they’re working as they should. Use CleanMyMac to verify and repair disk permissions whenever you run into issues with apps or files for a healthy running Mac.
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Enjoy a clean, happy Mac!

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

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This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the issue continues to occur in Safe mode, go to the next step.

Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

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  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Third-party disclaimer information

Permissions Error Microsoft Word Mac Torrent

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

File Permission Error Word Mac

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.