Microsoft Word Went Away On Mac

2020-3-31  To do this, use one of the following procedures, as appropriate for the version of Word that you're running. Word for Office 365, Word 2019, Word 2016, and Word 2013. On the File menu, select Open, and then Browse. If you don't see your document listed, select Recover Unsaved Documents. On the File menu, select Recent.

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  • This plan works with Office 2019, Office 2016, and Office 2013. Previous versions of Office, such as Office 2010, may work with Office 365 with reduced functionality. This compatibility with Office does not include the Office 365 F1 plans.
  • May 01, 2016 I just went through this with Office 2016, which I was trying to move to a different Mac. Migration assistant worked perfectly to get it on the destination Mac, but then I kept getting a no license found message when trying to sign into Microsoft to activate.
  • Office 365-klanten krijgen de nieuwe versie van Office voor Mac het eerst. Je beschikt over Office-toepassingen op je Mac of pc, apps op tablets en smartphones voor wanneer je onderweg bent, en over Office Online op het web voor alles daartussen.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

  1. Start any Office for Mac application on your computer.
  2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

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Step 2: Check the hard disc name

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Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Microsoft

Step 3: Save to a different location

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If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

Microsoft office home and student 2016 1 for mac. Oct 06, 2018  Amazon.com: Microsoft Office Home and Student 2019 Download 1 Person Compatible on Windows 10 and Apple macOS: Software. Download and install or reinstall Office 2016 or Office 2013. Office 2016 Office 2016 for Mac Office. Can I install Office 2016 for Mac and Office for Mac 2011 on the same computer? Such as Word, for the first time. If it doesn't and you see.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

Microsoft

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Home.

  4. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  5. Open Application Support, and then open Microsoft.

  6. Open Office 2011 AutoRecovery.

  7. On the Edit menu, click Select All.

  8. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  9. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

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  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Documents.

  4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

  5. On the Edit menu, click Select All.

  6. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  7. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open Preferences, and then open Microsoft.

  12. Locate the file that is named com.microsoft.Word.prefs.plist.

  13. Move the file to the desktop.

  14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  15. On the Go menu, click Home.

  16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  17. Open Application Support, and then open Microsoft.

  18. Open Office, and then open User Templates.

  19. Locate the file that is named Normal, and then move the file to the desktop.

  20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

One or more toolbars are missing and cannot be added in Microsoft Excel for Mac.

Cause

There are two possible causes of this behavior:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' the display of toolbars on and off.
  • There is an issue with Excel preferences.

Resolution

To resolve this issue, use the following methods in order.

Method 1: Make sure that toolbar display is not turned off

  1. In the upper-right corner of the Excel window, click the oval button.

    Note

    When this button is clicked, the toolbars are hidden (in any Microsoft Office for Mac application). A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit Excel, and then restart Excel to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Remove the Excel preferences

Step 1: Quit all applications

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.
  2. Select an application in the 'Force Quit Applications' window.
  3. Click Force Quit.
  4. Repeate the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

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Step 2: Remove the Excel Preferences

To remove the Excel preferences, follow these steps.

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  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder. Click View, click Arrange by, and then select Name.

  5. Look for a file that is named com.microsoft.Excel.plist.

  6. If you locate the file, drag the file to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Excel.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft Folder.

    How do i update microsoft word on my mac. 2019-2-18  You can open Microsoft Word, Excel, PowerPoint, or Outlook. To access any of the Office apps on your Mac, click the desktop and click Go in the top menu bar, and then select Applications in the drop-down menu. 2020-3-19  how do i update my microsoft word on a mac I have an old version of microsoft and I am trying to update it. How do I do that? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question (0) Subscribe. Update Office from the Mac App Store. If you downloaded Office from the Mac App Store, and have automatic updates turned on, your apps will update automatically. But you can also manually download the updates: Open the Mac App Store from your Dock or Finder.

  13. Look for a file that is named com.microsoft.Excel.prefs.plist.

  14. If you locate the file, move it to the desktop. If cannot locate the file, the application is using the default preferences.

  15. If you locate the file and move it to the desktop, start Excel, and then check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Excel.prefs.plist file to the trash.

  16. Close all Office applications.

  17. On the Go menu, click Home.

  18. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  19. Open the Preferences folder.

  20. Open the Microsoft Folder.

  21. Open the Office 2008 or Office 2011 folder.

  22. Look for a file that is named Excel Toolbars (12) or Microsoft Excel Toolbars.

  23. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

If you locate the file and move it to the desktop, start Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. If the problem seems to be resolved, you can move the Excel Toolbars (12) file or the Microsoft Excel Toolbars to the trash.

Note

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If the problem still occurs after you follow these steps, the problem is not related to these files. If the problem no longer occurs, one of these files was causing the problem. If this is the case, restore the files to their original location one at a time. Test the application after you restore each file. Continue to do this until the problem occurs again. When the problem recurs, you can then assume that it is caused by the last file that you restored. Drag that file to the trash.