Microsoft Word 2011 Mac Not Opening

  1. Microsoft Word Mac Not Opening
  2. Microsoft Word Not Opening Mac
  3. Microsoft Word 2011 Not Responding Mac
  4. Microsoft Word 2011 Mac Not Opening Date

Previously Outlook wouldn't really open. It would bounce on the task bar and then have to be force closed. Now it opens perfectly. I also made sure all of Microsoft Office was updated by going to Microsoft Word Help Check for Updates, but it was the Apple firmware update that fixed my Outlook issue. Jul 14, 2014  Question: Q: my microsoft word won't open anymore in macbook pro with latest OSX I had installed OSX latest version some months ago and there was no problem with opening all documents in words. Just today I can open the word document but stalled and could not edit as there is a rolling icon (processing) appeared. Mac Word 2011 is an application just like MS Word which is used for creating word documents. Mac word 2011 or Microsoft Word 2011 for Mac is just like Microsoft Word 2010 for Windows. There is a new feature called Ribbon which is also included in the course, added. Sep 28, 2010  A look at the not yet released Microsoft Word 2011 for Mac. The whole Office 2011 for Mac Suite is a huge improvement over the 2008 version. Powerpoint, Excel, Outlook, etc. For more information about this update, please visit the Microsoft Web site. Applies to: Office 2011, Office 2011 Home and Business Edition, Word 2011, Excel 2011, PowerPoint 2011, Outlook 2011, Office for Mac Standard 2011 Edition, Microsoft Office for Mac Home & Student 2011, and Microsoft Office for Mac Academic 2011.

Every program in Office 2011 for Mac is associated with files that must be opened from the File menu. Whenever you choose File→Open or when you insert content into existing files using a file browser, such as when choosing a picture to insert, you encounter Open dialogs. Office 2011 applications tell the Mac operating system to display the familiar file browser dialog you encounter all the time while using Mac OS X.

As in a typical Open dialog, this one also has these features:

  • Forward and Back buttons: Help you navigate the folders in your directory.

  • Icon view, List view, and Column view buttons: Display files as icons (Icon view), in a list (List view), or with a mini preview and file details (Column view). In List view, you can click the column headers to reorder the list.

  • Shortcuts pop-up menu: Includes major directories and recent places.

  • Search field: Search is special. See the next heading.

  • More Info button: Displays Mac OS X Get Info for a selected file.

  • Resize: Drag to resize the pane. Double-click to resize all panes.

  • Enable pop-up menu: Enables you to choose which file type to open. Use this to choose a file type other than the application’s default format.

  • Open pop-up menu: Choose from Original, Copy, and Read-Only. Original opens the selected file, Copy opens a copy of the selected file, and Read-Only opens the selected file as read-only.

  • Open and Cancel buttons: Open the selected file. (Double-clicking a file does the same thing.) The Cancel button closes the dialog without opening a file.

Want to peek inside an entire file without actually opening it? You can! This feature is great for those times when you have several similar files and you aren’t sure which one you want to open. Just select an Office file in the file browser and then press the spacebar. That small act lets you look at the entire document from start to finish. When previewing an Excel workbook, you even get to choose tabs. Amazing!

To open multiple files, hold Command down to select individual files or hold Shift down to select a range of filenames in the file list. Then click the Open button.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

  1. Start any Office for Mac application on your computer.
  2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

Step 2: Check the hard disc name

Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Step 3: Save to a different location

If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Home.

  4. Open Library.

    Can you run windows on mac. Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  5. Open Application Support, and then open Microsoft.

  6. Open Office 2011 AutoRecovery.

  7. On the Edit menu, click Select All.

  8. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  9. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

Microsoft Word Mac Not Opening

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Documents.

  4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

  5. On the Edit menu, click Select All.

  6. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  7. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open Preferences, and then open Microsoft.

  12. Locate the file that is named com.microsoft.Word.prefs.plist.

  13. Move the file to the desktop.

  14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  15. On the Go menu, click Home.

  16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  17. Open Application Support, and then open Microsoft.

  18. Open Office, and then open User Templates.

  19. Locate the file that is named Normal, and then move the file to the desktop.

  20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

Microsoft Word Not Opening Mac

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

Microsoft Word 2011 Not Responding Mac

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

Microsoft Word 2011 Mac Not Opening Date

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.