Why Doesn't Mac Outlook Have Same Options As Microsoft

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You obtain an audio conferencing add-on, or an E5 license, assign it to the user, it shows up properly on the corresponding admin pages, but it just refuses to show up when you try to organize a Skype for Business / Microsoft Teams meeting in Outlook. No dial-in conferencing phone number, ever.

  1. Why Doesn't Mac Outlook Have Same Options As Microsoft Account
  2. Why Doesn't Mac Outlook Have Same Options As Microsoft Email
  3. Why Doesn't Mac Outlook Have Same Options As Microsoft Word
  4. Why Doesn't Mac Outlook Have Same Options As Microsoft Word
  5. Why Doesn't Mac Outlook Have Same Options As Microsoft Excel
  6. Why Doesn't Mac Outlook Have Same Options As Microsoft Email

I’ve set Outlook’s “Automatically wrap text at character” option to 40 instead of the default 76 but it doesn’t appear to do anything.

When I compose a message, the line still goes on forever and doesn’t break into a new line at character 40 at all. The same is true for the received message.

Why isn’t it working or what is this option supposed to do then?

The wrapping text option is a bit trickier to understand than its description suggests.

  1. May 19, 2019 Microsoft Outlook 2010, Microsoft Outlook 2013, Microsoft Outlook 2016, Microsoft Outlook 2019 and Outlook for Office 365 let you add multiple Microsoft Exchange accounts to the same profile. You can add an additional Exchange account if one of the following conditions is true: You have Full Access permission to the additional Exchange mailbox.
  2. 2017-4-25  Why can't I format my reply (bold, outline, bullet points, etc.) to some emails in Outlook 2010? Sometimes when I reply to a message in Outlook 2010, all of the formatting options (bold, italics, underline, bullet points, outline, etc.) are greyed out.

The main thing to realize is that this option only applies to Plain Text messages and controls how the message is being received by the recipient. It doesn’t apply to HTML messages nor what you see while composing the message itself.

Of course, there are a few (complex) exceptions to these basic rules just to keep things fun and interesting

Setting the wrapping option

You can set the text wrapping option in the following location:

  • Outlook 2007 and previous
    Tools-> Options-> tab: Mail Format-> button: Internet Format…
  • Outlook 2010 and Outlook 2013
    File-> Options-> Mail-> section: Message format

The default value is to wrap at a maximum line length of 76 characters when wrapping is supported. Note that this break will not be done in the middle of a word, but before the word that puts the line over the configured length.


This simple option has quite a few complex conditions for it to work.

When doesn’t it wrap?

Even when you are sending out a Plain Text message, the line wrapping might not occur as you may expect. Consider the following scenarios:

Why Doesn't Mac Outlook Have Same Options As Microsoft Account

  • When you receive a Plain Text message yourself (just to be clear that the setting only applies to your own messages sending out).
  • When the message is being sent with an Exchange or Outlook Hotmail Connector (MAPI) account, the wrapping settings of the sending server is being used. Client settings for text wrapping is only respected for POP3, IMAP and EAS accounts.
  • When you view your message in the Sent Items folder you will not see the automatically wrapped text unless you are using an EAS account (Outlook.com) or an IMAP account from Gmail (as in those cases Sent Items are added by the mail server upon sending the message instead of directly by Outlook).
  • When someone replies to your wrapped message, it will not use the wrapping settings of the initial message but the local client’s wrapping settings.
  • When the WrapLines Registry value has been set to 0.
  • When the used encoding character set of the message doesn’t support it (like UTF-8) and the message encoding hasn’t been set to 8-bit, lines will not be wrapped.

WrapLines Registry value has been set to 0

By default, the WrapLines Registry value doesn’t exist and lines will be wrapped whenever supported by the message encoding being used.

When you expect your lines to be wrapped and they are not, it is good to check in the Registry whether the WrapLines value has been set to 0 in one of the locations below. When it doesn’t exist or is set to any other value, Outlook will attempt to wrap the message with the exceptions mentioned above.

User key location: HKEY_CURRENT_USERSoftwareMicrosoftOffice<version>CommonMailSettings

Policy key location:
HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice<version>CommonMailSettings

Value name: WrapLines
Value type: REG_DWORD
Value: 0

Character encoding outgoing message (UTF-8)

When you use only US-ASCII characters and have a compatible encoding character set like Western European (ISO) configured in Outlook, then wrapping text isn’t going to be an issue.

However, when you use a character set that is incompatible with US-ASCII, like Unicode UTF-8, then wrapping will only occur when you adjust the InternetMailTextEncoding Registry value to send out the message with 8-bit encoding.

Microsoft office for mac reinstall. However, you may transfer Office for Mac 2011 to another computer that belongs to you if you experience a hardware failure or you buy a new computer. Note: If you have Office 365 or a one-time purchase of Office 2016 for Mac, see for install instructions. Mac 2011 Home & Student or Office for Mac 2011 Home & Business (one-time purchase of Office) installation instructionsFor one-time purchases of Office for Mac 2011 you can install Office on only one computer.

To check your current preferred encoding for outgoing message settings:

  • Outlook 2007 and previous
    Tools-> Options-> tab: Mail Format-> button: International Options…
  • Outlook 2010 and Outlook 2013
    File-> Options-> Advanced-> section: International options

To set your message encoding method to 8-bit, you must create and set the following Registry value:

Key: HKEY_CURRENT_USERSoftwareMicrosoftOffice<version>OutlookOptionsMail
Value name: InternetMailTextEncoding
Value type: REG_DWORD
Value: 3

Other valid values for the Registry entry are:

  • 0 – Autodetect (default): 7-bit when possible, otherwise Quoted Printable
  • 1 – Quoted Printable encoding
  • 2 – Base64 encoding
  • 3 – 8-bit (no encoding)

For more information about this Registry value, also see Microsoft KB823921: Line wrapping does not appear as expected when you send e-mail messages in Outlook 2003

Exchange administrators

If you are an Exchange administrator and want to learn more about controlling the encoding for emails sending out of your Exchange environment, this article is a nice place to start: Configure content transfer encoding.

Here it is explained when 7-bit encoding, Quoted-Printable or Base64 is being used and which PowerShell commands can be used to configure it.

If you are still using Exchange 2007, then you can configure it as explained in Microsoft KB946641: How to change the method for transfer encoding after you apply Exchange 2007 SP1 to the Exchange 2007-based server that is running the Hub Transport role.

As of recently, some of my emails are going into a folder called Clutter rather than into my Inbox folder.

I’m trying to find out why as I don’t have any rules configured to do this and I really want to receive them in my Inbox folder again.

How can I turn this off or configure it otherwise?

Clutter is a new mailbox management feature of Office 365 for Business which is also coming to Outlook.com (once your mailbox is migrated to the Exchange Online platform) but most likely not to Exchange 2016 on-premises users.

It can be turned on or off via a setting in Outlook Web App (OWA) and not from within Outlook (not even Outlook 2016). Leaving it on however will make it more reliable and it usually doesn’t make the same mistake twice.

What is Clutter anyway?

Clutter analyzes how you process all your email and moves the “unimportant stuff” out of your Inbox folder and places that into the Clutter folder. In theory, this should leave you with an emptier and distraction-free Inbox folder containing only high priority emails and emails which interest you more.

So basically, the Clutter folder is your “second-tier” Inbox folder containing emails that you usually ignore.

Why Doesn't Mac Outlook Have Same Options As Microsoft Email

How does Clutter actually work?

Clutter uses a mix of behavioral (pattern) and content analysis to determine the likelihood that you are going to ignore the email. Only when this likelihood is very high will cause the message to end up in the Clutter folder.

Clutter really uses the “Power of the Cloud” for this analysis via Office Graph without any additional costs to or interaction from you; Just keep using email like you normally do is the best way to train Clutter.

Did Clutter get it wrong? Simply move the message back to your Inbox folder or any other folder. In OWA and Outlook 2016, you can also right click on a message to mark it as Clutter or not to further train Clutter.

Note: Clutter doesn’t move any of your emails that you already move out of your Inbox folder and into another folder via a message rule.

Why Doesn't Mac Outlook Have Same Options As Microsoft Word

Clutter vs Junk E-mail

Clutter differs from Junk E-mail by the fact that it is coming from valid sources and/or people that you’ve interacted with before. Therefor, the message isn’t unsolicited (Junk E-mail) but it could still be low priority to you (Clutter).

For instance; Newsletters that you’ve signed up for yourself or messages from Groups that you are a part of, aren’t spam (although they might end up in the Junk E-mail folder) but it could be low-priority to you so it will end up in your Clutter folder.

Turning Clutter on or off

If you only receive a handful of emails per day, Clutter might not be for you as it is probably more work for you to check 2 folders then. But if you are receiving more than 50 emails per day leaving Clutter on, or turning it on if it is currently off, might be a real time-saver after some training (this really only gets as time goes by).

Why Doesn't Mac Outlook Have Same Options As Microsoft Word

As I mentioned before, turning Clutter on or off can only be done via OWA.

Why Doesn't Mac Outlook Have Same Options As Microsoft Excel

  1. Log on to OWA.
  2. Click on the Gear icon in the top right corner of the page.
  3. Choose: Options.
  4. In the Mail section on left, expand Automatic processing and click on: Clutter. This direct link should take you there as well.
  5. Select whether you want to turn Clutter on or off:
    • On: Separate items identified as clutter.
    • Off: Don’t separate items identified as clutter.
  6. Press the Save button in the top left corner.
  7. Press the Back button in front of Options in the top left corner to return to your Inbox.

Why Doesn't Mac Outlook Have Same Options As Microsoft Email


The Clutter Options page also contains a nice little counter to indicate how useful Clutter has been to you over the past few days.